Trainee Engineer (System & Network Support)

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Website Great Compute solutions

Job Description 

  • GCS Information Technology Services (Microsoft Midmarket Solution provider, Managed service provider) is looking for self-driven System & Network Support Engineers to join our team in Lahore & Multan. 
  • Provide technical support to users, who can be staff and clients in the USA, and troubleshoot any problems that arise. 
  • The selected candidates will work within full coordination with technical staff such as Sr. System Administrator, Chief System Architects, and other team members.  
  • If you are passionate about learning and acquiring new skills in this field, do not miss this opportunity. 

About Us: 

  • Founded in 1996, GCS Information Technology Services, Inc. is a leading provider of helpdesk, desktop, managed network support, managed hosting, data backup, disaster recovery, business continuity support, and services. 
  • Our mission is to make technology work for our clients, whether that means implementing an onsite helpdesk, providing break/fix services, hosting complex applications, conducting network security audits at regular intervals, ensuring disaster recovery plans are in place, and/or resolving problems with servers. GCS helps companies realize the full value of information technology from anywhere at any time. 

Responsibilities: 

  • Configuring, troubleshooting computer hardware, software, systems, networks, printers, and scanners. These can be in-house networks or Office 365/Microsoft 365 Networks. 
  • Responding in a timely manner to service issues and requests 
  • Provide remote support to end-users in all aspects of a functional corporate network including Microsoft Windows, Network connectivity, Wi-Fi connectivity, Printing, Mobile Device Management, Office 365, Azure, AWS etc. 
  • Diagnose, troubleshoot, and resolve issues by politely questioning customers about the issues they are facing. 
  • Provide administration and end-user support for Office 365 / G-suite. Perform administration and maintenance of production servers and workstations. 
  • Perform administration and maintenance of network devices like switches, firewalls, access points etc. 
  • Perform installation and maintenance of Threat management systems like Antivirus, Content management, UTM devices. 
  • Monitor Data backup and recovery operations. 

Skills Required 

  • Fresh Graduates are encouraged to apply 
  • Fluency in English communication 
  • Amenable to a flexible work schedule, as the need arises. 
  • Ability to prioritize tasks based on urgency and importance. 
  • At least one or more certifications/training in the following: 
  • Microsoft Office 365 /MCSE or MCSA /CCNA 
  • Motivation to learn new skills and technologies. Particularly we are looking for candidates to be able to learn Managed Service Providers’ software “ConnectWise and Automate”. 
  • Should have excellent logical thinking, problem-solving, design, and debugging skills 
  • Excellent written and verbal technical communication skills 

Qualifications 

  • Bachelor’s Degree in Information Technology, Computer Science, or other relevant fields. 

Shift: Night (6pm-3am) 

 

Benefits:  

  • Market-leading Salary 
  • Medical Coverage – Self & Dependents 
  • EOBI 
  • Provident Fund 
  • Bi-annual performance-based increments  
  • Employee Performance-based bonuses 
  • Home Internet Subsidy 
  • Life Benefit 
  • Professional Development Budget 
  • Recreational area for in-house games 
  • Sporadic On-shore training opportunities 
  • Friendly work environment 
  • Annual Leaves

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Skokie Location

5152 Main Street
Skokie, IL 60077
Tel: (847) 763 0763
Fax: (847) 763 1308

Chicago Location

77 W Washington St
Chicago, IL 60602-2803
Tel: (312) 739 2427
Fax: (847) 763 1308

Glenview Location

4725 Locust Ave
Glenview, IL 60025
Tel: (847) 972 2062
Fax: (847) 972 2090

Dallas Location

9330 LBJ Freeway Suite 900
Dallas, TX 75243
Tel: (972) 214 2373
Fax: (972) 666 4289

Certified Chicago IT Consulting Company

Microsoft Certified Gold Partner

Great Computer Solutions, Inc. BBB Business Review

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